FREQUENTLY ASKED QUESTIONS
Yes, all our products are 100% brand-new and original. We have established long-term partnerships with trusted suppliers and developed a mature supply chain. Our customers include government institutions, commercial buildings, banking systems, data centers, campus networks, and more. Reliable quality is the key to earning our customers' loyalty.
To request a quotation, you can use the form on our website, send us an email, or contact us directly via WhatsApp. We will provide detailed product specifications and the best price based on the quantity. Please note that product prices and inventory are dynamic, changing daily. Therefore, each quotation is valid only for a specific period and includes an expiration date.
If you choose to send an inquiry through our website's form, simply click the "Add to Inquiry" button to add all the desired products (with quantities) to your inquiry cart. Once done, you can submit a quotation request for all selected products at once.
The delivery time depends on the shipping method and the carrier. For most orders, we use Express or Air Cargo as they are faster and more reliable. Delivery typically takes 7-14 days, depending on the destination and chosen shipping method.
If the equipment is damaged during shipping, please contact us immediately and provide photos and videos of the damage. You can return the equipment for a refund or wait for us to resend your order. As an apology, we will also provide you with an additional bonus.
Certainly! We will provide you with full technical specifications. Since we offer renowned brands such as Ciswai, Huawei, and Aruba, it’s easy to find qualified technical experts in the market to assist with any issues or questions you may have.
